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Common questions
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How do I track my order?
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What is C/C measurement?
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Do you have a 60-day return policy?
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Delivery
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How do I get free shipping?
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Adding products to an existing order
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How many days will it take for my order to arrive?
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Installation instructions
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Installing bathroom accessories with 3M tape
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I can't find the c/c measurements that fit my existing holes
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What is C/C measurement?
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Order & Payment
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How do I get a discount code?
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Can I change my order?
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Can you combine discount codes and/or campaigns?
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Returns & Complaints
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Return opened products?
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Where can I find my return number?
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Return information
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Handles
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Are screws included when I buy handles & knobs?
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What is C/C measurement?
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I can't find the c/c measurements that fit my existing holes
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Knobs
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Is it possible to mount knobs on the wall and use them as hooks?
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Mounting wooden knobs and hooks
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Are screws included when I buy handles & knobs?
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Hooks
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Can you install hooks as knobs?
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Are screws included when I buy handles & knobs?
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Mounting wooden knobs and hooks
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Door handles
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Which standard should I choose for my door handles?
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Installation of Door Stop Helix
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Keys to locks?
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Bathroom accessories
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Installing bathroom accessories with 3M tape
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Maximum weight for 3M products
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Hooks in bathroom
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Lighting
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IP44
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2700K or 3000K
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How many spotlights do I need?
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Storage
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What is meant by 16mm or 19mm when I buy roller rails?
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Are screws for rails included?
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What size cutlery drawers do I need?
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Contact us
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Email costumer support
Contact us and and we will help you further with any questions
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Call customer service
We are happy to help you!
Mon-Thurs: 09:00 - 16:00
Fre: 09:00 - 14:00
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